It's a simple equation: the smaller the cruise ship, the more personal and exclusive an experience its guests onboard expect. One company that has this formula down to a fine art is Miami-based CMI Leisure Management.
CMI Leisure creates customised hospitality programmes for a number of illustrious clients in the expedition, small ship and niche cruises segment.
CMI Leisure's cruise hospitality expert solutions ensure that tour operators and luxury cruise lines provide an economical and high-class service for guests. The company offers peace-of-mind that every aspect of shipboard operations has been meticulously designed and put in place according to individual needs. The hotel company works closely with the client to develop a turnkey customised programme that ensures an excellent guest experience while cultivating environmental protection policies and procedures.
CMI Leisure believes that a happy crew leads to happy guests. By handling every aspect of hiring and managing the onboard teams through their inhouse staffing department, CMI Leisure can provide the best crew members for their ships. CMI Leisure values their crew and goes above and beyond to create an environment of respect that permeates every interaction with a customer.
CMI Leisure's team of chefs and food experts work hard to bring the most up-to-date food trends and restaurant services to cruise ships. The company intricately organises food services in food preparation, galley staffing and front-of-house areas. CMI Leisure's team of culinary experts are inspired by the destinations: creating regionally inspired menus while utilising and promoting the local products. By creating local vendor products, CMI Leisure is able to bring chefs onboard to present the treasure of their local cuisine.
CMI Leisure helps set-up concierge and administration facilities, bar operations, unique shore-side experiences, spa amenities, and specialised on-board classes or other events. Services include unique bar and dining choices, as well as exclusive extras not found on most cruise ships. Guest services also include customer relations and gift shops.
CMI Leisure provides logistics services that help to save time, energy and costs. The turnkey services modernize and improve logistics processes using facilities and processes that are tailored to accommodate smaller ships. CMI Leisure is an essential go-to source for comprehensive logistics solutions.
CMI Leisure Management delivers customised hotel management services designed for the globally expanding small-ship expedition and niche cruise market. The company offers high-quality and cost-efficient ship leisure management solutions that provide profitable results for their clients and shareholders.