All articles by julian turner
julian turner
Remote IT support – supply chain management systems
As operators look to drive synergies and cut expenditure across the board, what effect are IT platforms having on the delivery of end-to-end visibility and consistency? World Cruise Industry Review asks industry figureheads about the latest supply chain management systems to hit the marketplace, and discovers the benefits they bring.
The star appeal – the rise of the onboard celebrity chef
The celebrity chef is becoming an increasingly ubiquitous figure at sea, with branded restaurants, specially selected menus, and even on-board cooking demonstrations all the rage. But is there more to the rise of the celebrity chef than a marketing opportunity? Michael Smith, senior vice-president of marine hotel operations at Holland America, discusses the challenges and benefits of partnering with the restaurant world’s leading lights.
Terminal velocity – Kai Tak Cruise Terminal
In 2013, perhaps the world’s most striking cruise port was opened beside the former site of Hong Kong’s Kai Tak Airport. As it approaches the end of its first year of operations, we consider the impact it has had on the area and the importance of iconic architecture in the guest experience.
A question of port – CLIA’s Global Ports Committee
Earlier this year, CLIA announced the establishment of a Global Ports Committee on top of new regional working groups in the Americas, Australasia and Asia. World Cruise Industry Review looks at the reasons behind the move and the impact this restructuring is likely to have.
More than kin – the multigenerational and family market
The rapid expansion of the multigenerational and family market is one of 2014’s top trends, but what is driving the sector’s growth and how far will it continue? Jim Urry of Disney and Kirk Neal of Carnival discuss with Jack Wittels the phenomenon’s psychological and economical underpinnings, and how different cruise lines are capitalising upon the opportunities.
Star Cruises signs deal with MHG Medical Management Services
MHG Medical Management Services has been appointed by Star Cruises (HK) to provide medical consulting and project development services.
Small fortunes: food and beverage operations
Much talk surrounds signature restaurants and all-you-can-eat buffets, but smaller food and beverage operations can help enhance the character of a ship and create valuable revenue opportunities. From New York-inspired hot-dog stands to 50s-style ice cream parlours, Will Hawkes chows down with Norwegian Cruise Line’s Michael Flesch.
Royal Caribbean announces $55 million port expansion
Royal Caribbean Cruises is to expand its Cape Liberty Cruise Port in New Jersey, US, adding a new terminal, additional parking and pier improvements at a cost of $55 million.
P&O Cruises announces new Australia itineraries
Australia’s P&O Cruises is to offer more short itineraries from cities around Australia, visits to new regional ports and its first Melbourne Cup trifecta, with three ships cruising to the racing event.
Carnival Freedom dry dock upgrades revealed
Carnival Freedom will undergo a multi-million-dollar makeover this spring that will add a family reading venue and a variety of dining, bar and entertainment innovations, part of the line’s Fun Ship 2.0 product enhancement initiative.