In the September 2010 edition

   
   
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Food & Beverage Agenda
 
   
The latest launches, statistics and upcoming projects from the cruise industry in the last six months.  
   
 
Our exclusive panel, including Terry Dale, President of the CLIA; Stein Kruse, President, Holland America and Frank de Rio Chairman & CEO of Oceania Cruises, give their market predictions for 2011.
 
 
With the upcoming launch of the Queen Elizabeth, Peter Shanks, the new president and managing director of Cunard Line, explains the iconic operator's new strategy.
 
 
The top 20 most influential people in the cruise industry in 2011..
 
 
We profile Cunard's MS Queen Elizabeth project due to be completed in October 2010 and talk Stephen Payne, Vice President Chief naval Architect, Carnival Corporate Shipbuilding and Fincantieri's chairman, Corrado Antononi.
 
 

Despite having an almost identical interior arrangement to its sister ship Queen Victoria, Cunard's new Queen Elizabeth will have an entirely different interior decor that will pay tribute to the two previous Cunard Queen Elizabeths and will have many art deco touches. We profile the interior design of the project with Joe Farcus, Carnival Corps. Ship Architect.

 
 
A new era of food & beverage operations for a more diverse clientele. We talk to Ken Taylor, director, restaurant operations at RCI and Tony Egger, Director of Culinary & Beverage operations at Seabourn Cruise Line and Cyrus Marfatia, VP, Food & Beverage at Carnival.

The latest developments in onboard franchises and how to appeal to all tastes at sea.
 
 
Ship chandlers. We compare the large multinational turnkey ship chandlers with smaller outfits that offer a more personal touch and examine the differences of sourcing food & beverage products from both. We talk to Ben Wolber, Director, Fleet Purchasing and Logistics, Oceania Cruises.

Successful onboard hotel operation strategies. With reduced ticket prices and pickier guests, onboard hotel operations have a big challenge to stimulate revenues while keeping passengers satisfied. We examine how the cruise lines and how to adapt to the ever changing needs of passengers. We talk to Thomas Mazloum, senior vice president of hotel operations for Crystal Cruises, Ross henderson, director of onboard Revenue at Cunard and Msc Cruises' Corporate Hotel Manager Tim Skinner.

We examine the new generation of onboard spas and what is on offer to guests examining Royal Caribbean's Vitality At Sea, Disney Magic's Vista Spa and The Spa at Seabourn. We talk to Frank Byrne, VP, Hotel Operations at RCI and Sabine Muhlberger, Director of Onboard Revenue at Seabourn Cruises.

Bill Prince, entertainment director at holland America, discusses how holland America has developed new guest amenities for passengers onboard the Nieuw Amsterdam
 
 
Casino and gaming operations. We discuss increasing revenue onboard with Olaug Strand, Manager, Enrichment & Entertainment Programs, Regent Seven Seas Cruises and Sabine Muhlberger from Seabourn Cruise Lines.
 
 
We examine the implications of a new EU Directive on Sulphur fuels, where from 1 January 2010, ships at berth in european Community ports will be requested to use marine fuels with a sulphur content not exceeding 0.1% by mass. how are operators/owners responding to the new change? We ask Bob Diaz, Deputy Director, Environmental Management Systems at Holland America what the logistical issues and the economic repercussions are going to be.

Wärtsilä has with Aker Yards, recently designed a cruise ship concept using LNG as fuel. We talk to the shipbuilders and the cruise executive including Javier Alegre, Manager, New Generation at RCI, and ask what is a viable fuel alternative for the industry.
 
 
 
 
 
The growth of social networking in the success of cruise marketing campaigns. We talk to Jim Berra, senior VP Chief marketing Officer at Carnival Cruise Lines and Tim Rubacky, Senior Director of Corporate Communications at Oceania Cruises.
 
 
Fleet purchasing and procurement strategies in new, undeveloped destinations. We talk to Eugene Marino, Director, Fleet Purchasing and Logistics at Oceania Cruises and Richard Paulsen, Manager, Purchasing at Crystal Cruises.

We examine the need for all cruise lines to improve the level, quality and variety of hotel technology offered across all cabins so they can successfully compete with the best land based hotels with comment from Christopher Prelog, Director of Hotel Operations at Seabourn Cruise Lines.

Risk assessment and insurance challenges in light of recent tragic incidents affecting the industry. We talk to CLIA EVP Michael Crye and IMO Secretary General Efthimios Mitropoulos.
 
 
We examine the growth of specialist expedition and discovery cruising and the challenges facing operators. We talk to Hans Rood, vice President, Global Sales, hurtigruten ASA and Steve Wellmeier, Executive Director of the International Association of Antarctica Tour Operators.

The major challenges facing deployment strategies over the next decade are debated by a panel including John Tercek - VP Commercial development at Royal Caribbean International and Adam Cesarano - VP of the florida-Caribbean Cruise Association.

Increased criminal activity and a growing cruise industry means that ports worldwide are stepping up their security levels. We talk to Glenn Wiltshire, Port Everglades, Delores Rois, Port of Vigo and Norbert Taatgen, Port of Amsterdam, about why communication and working relationships are so important.
 
 
Environmental compliance challenges for the cruise industry in a post COP15 world discussed by Terry Dale, President of the CLIA and Rene Roussel, Vice President, Nautical, at Holland America.
 
 

We look at the implications of SOLAS 2010 with a panel of cruise leaders including Captain Niklas Peterstam - VP of NCL'S nautical operations, Jan Solum - Director of safety & security at Carnival Cruise Lines and U.S. Coast Guard Capt. Patrick Little who is commandor of the Marine Safety Center (MSC).


The challenges of increased screening and checks onboard cruise ships both on staff and passengers. We talk to Captain Howard Newhoff, Manager, Security at Royal Caribbean International.

In the wake of the Haiti earthquake we examine the cruise lines response and the moral responsibilities that cruise lines have to the poorer countries the countries they operate from, with opinions from leading executives including Sally Andrews, Manager, Corporate Giving, at Holland America.


In the light of piracy attacks we examine how best to protect your cruise ship and talk to security experts as well as Robin Lindsay, EVP of Vessel Operations, Regent Seven Seas Cruises.

 
Editorial content is subject to change
 
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