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| Our exclusive panel, including Terry
Dale, President of the CLIA; Stein Kruse, President,
Holland America and Frank de Rio Chairman &
CEO of Oceania Cruises, give their market predictions
for 2011. |
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| With the upcoming launch of the Queen
Elizabeth, Peter Shanks, the new president and managing
director of Cunard Line, explains the iconic operator's
new strategy. |
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| The top 20 most influential people
in the cruise industry in 2011.. |
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| We profile Cunard's MS Queen Elizabeth
project due to be completed in October 2010 and
talk Stephen Payne, Vice President Chief naval Architect,
Carnival Corporate Shipbuilding and Fincantieri's
chairman, Corrado Antononi. |
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Despite having an almost identical interior arrangement
to its sister ship Queen Victoria, Cunard's new
Queen Elizabeth will have an entirely different
interior decor that will pay tribute to the two
previous Cunard Queen Elizabeths and will have
many art deco touches. We profile the interior
design of the project with Joe Farcus, Carnival
Corps. Ship Architect.
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| A new era of food & beverage
operations for a more diverse clientele. We talk
to Ken Taylor, director, restaurant operations at
RCI and Tony Egger, Director of Culinary & Beverage
operations at Seabourn Cruise Line and Cyrus Marfatia,
VP, Food & Beverage at Carnival. |
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| The latest developments in onboard
franchises and how to appeal to all tastes at sea. |
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| Ship chandlers. We compare the large multinational
turnkey ship chandlers with smaller outfits that
offer a more personal touch and examine the differences
of sourcing food & beverage products from both.
We talk to Ben Wolber, Director, Fleet Purchasing
and Logistics, Oceania Cruises. |
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| Successful onboard hotel operation strategies.
With reduced ticket prices and pickier guests, onboard
hotel operations have a big challenge to stimulate
revenues while keeping passengers satisfied. We
examine how the cruise lines and how to adapt to
the ever changing needs of passengers. We talk to
Thomas Mazloum, senior vice president of hotel operations
for Crystal Cruises, Ross henderson, director of
onboard Revenue at Cunard and Msc Cruises' Corporate
Hotel Manager Tim Skinner. |
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| We examine the new generation of onboard spas
and what is on offer to guests examining Royal Caribbean's
Vitality At Sea, Disney Magic's Vista Spa and The
Spa at Seabourn. We talk to Frank Byrne, VP, Hotel
Operations at RCI and Sabine Muhlberger, Director
of Onboard Revenue at Seabourn Cruises. |
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| Bill Prince, entertainment director at holland
America, discusses how holland America has developed
new guest amenities for passengers onboard the Nieuw
Amsterdam |
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| Casino and gaming operations. We
discuss increasing revenue onboard with Olaug Strand,
Manager, Enrichment & Entertainment Programs,
Regent Seven Seas Cruises and Sabine Muhlberger
from Seabourn Cruise Lines. |
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| We examine the implications of a new EU Directive
on Sulphur fuels, where from 1 January 2010, ships
at berth in european Community ports will be requested
to use marine fuels with a sulphur content not exceeding
0.1% by mass. how are operators/owners responding
to the new change? We ask Bob Diaz, Deputy Director,
Environmental Management Systems at Holland America
what the logistical issues and the economic repercussions
are going to be. |
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| Wärtsilä has with Aker Yards, recently
designed a cruise ship concept using LNG as fuel.
We talk to the shipbuilders and the cruise executive
including Javier Alegre, Manager, New Generation
at RCI, and ask what is a viable fuel alternative
for the industry. |
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| The growth of social networking in
the success of cruise marketing campaigns. We talk
to Jim Berra, senior VP Chief marketing Officer
at Carnival Cruise Lines and Tim Rubacky, Senior
Director of Corporate Communications at Oceania
Cruises. |
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| Fleet purchasing and procurement
strategies in new, undeveloped destinations. We
talk to Eugene Marino, Director, Fleet Purchasing
and Logistics at Oceania Cruises and Richard Paulsen,
Manager, Purchasing at Crystal Cruises. |
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| We examine the need for all cruise
lines to improve the level, quality and variety
of hotel technology offered across all cabins so
they can successfully compete with the best land
based hotels with comment from Christopher Prelog,
Director of Hotel Operations at Seabourn Cruise
Lines. |
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| Risk assessment and insurance challenges
in light of recent tragic incidents affecting the
industry. We talk to CLIA EVP Michael Crye and IMO
Secretary General Efthimios Mitropoulos. |
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| We examine the growth of specialist expedition
and discovery cruising and the challenges facing
operators. We talk to Hans Rood, vice President,
Global Sales, hurtigruten ASA and Steve Wellmeier,
Executive Director of the International Association
of Antarctica Tour Operators. |
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| The major challenges facing deployment strategies
over the next decade are debated by a panel including
John Tercek - VP Commercial development at Royal
Caribbean International and Adam Cesarano - VP of
the florida-Caribbean Cruise Association. |
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| Increased criminal activity and a growing cruise
industry means that ports worldwide are stepping
up their security levels. We talk to Glenn Wiltshire,
Port Everglades, Delores Rois, Port of Vigo and
Norbert Taatgen, Port of Amsterdam, about why communication
and working relationships are so important. |
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| Environmental compliance challenges for the cruise
industry in a post COP15 world discussed by Terry
Dale, President of the CLIA and Rene Roussel, Vice
President, Nautical, at Holland America. |
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We look at the implications of SOLAS 2010 with
a panel of cruise leaders including Captain Niklas
Peterstam - VP of NCL'S nautical operations, Jan
Solum - Director of safety & security at Carnival
Cruise Lines and U.S. Coast Guard Capt. Patrick
Little who is commandor of the Marine Safety Center
(MSC).
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| The challenges of increased screening and checks
onboard cruise ships both on staff and passengers.
We talk to Captain Howard Newhoff, Manager, Security
at Royal Caribbean International. |
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In the wake of the Haiti earthquake we examine
the cruise lines response and the moral responsibilities
that cruise lines have to the poorer countries
the countries they operate from, with opinions
from leading executives including Sally Andrews,
Manager, Corporate Giving, at Holland America.
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In the light of piracy attacks we examine how
best to protect your cruise ship and talk to security
experts as well as Robin Lindsay, EVP of Vessel
Operations, Regent Seven Seas Cruises.
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Editorial content is subject to change |
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