Up to 400 words abstract of the company's products and/or services: Harris CapRock Communications is a premier global provider of managed satellite and terrestrial communications solutions, specifically for remote and harsh environments including the energy, government and maritime markets. Harris CapRock owns and operates a robust global infrastructure that includes teleports on six continents, five 24/7 customer support centers, local presence in 23 countries, and over 275 global field service personnel supporting customer locations across North America, Central and South America, Europe, West Africa and Asia Pacific.
Clients operating at sea face unique challenges. They require the same connectivity and IT services found at the corporate office but for their remote sites often located thousands of miles offshore. To focus on their core missions such as cruise ship operations, transoceanic shipping, and seismic and tsunami observation, at-sea clients need a comprehensive communications and IT partner that can provide end-to-end solutions so that they can focus on the mission at hand.
Cruise Ship Communications - Keeping Passengers and Crew Connected At Sea Cruise line operators face IT demands ranging from providing passenger entertainment services to delivering corporate data and information to captains and crews so they can manage their vessels efficiently. Leveraging highly reliable communications is critical to ensure that vessels experience no operational downtime and can be operated with the full amenities and functionality available as if the cruise ships were actually resorts onshore.
Harris CapRock specializes in the complete integration and service of communications, entertainment, navigation and other IT systems for individual luxury yachts to large, global cruise fleets. With more than 275 global field technicians, Harris CapRock can conduct site surveys, design network plans and commission service in timeframes that meet clients' demanding schedules.
Harris CapRock solutions also have the scalability and reach to service large fleets and vessels operating even in the most isolated locations. Its global infrastructure that includes teleports on six continents provides worldwide service coverage, and its local presence in 23 countries enables 'next available' port service so cruise operators can rest assured that in-region support is always close by. For more than 30 years, Harris CapRock has specialized in serving the comprehensive IT and communications requirements of clients operating at sea.