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An enviable position
Christine Duffy looks forward to
her role as the new president
and CEO of the Cruise Lines
International Association. |
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Animated arrival
Disney Dream has finally embarked on
its maiden voyage. Rod James talks to
Disney’s Fabio DiMarco and Frank de
Heer about the company’s partnership
with the Meyer Werft shipyard and
how size continues to sell in a postrecession
environment. |
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Q&A
As shipbuilders increasingly choose
to refurbish existing vessels rather
than build new ones, Jacques
Hardelay, STX Europe, talks to
Christopher Kanal about the future
for the industry, seeking fresh
markets and the challenges of
new environmental legislation. |
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As good as renew
As orders for newbuilds decline,
Rebecca Burgess talks to Royal
Caribbean Cruises’ Harri Kulovaara
and Kevin Douglas, Holland
America Line’s Dan Grausz
and Fincantieri’s Giorgio Rizzo
about fleet refurbishment. |
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Dream come true
The interiors of Disney Dream may
be recognisable to Disney’s fan base,
but in terms of scale and technology,
this is a ship with a character of its
own. COO Tom Wolber discusses
the delicate process of evolving |
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Special attention
Onboard spas and wellness centres
are growing in popularity. Cruise lines
all over the world are trying to outdo
each other to offer the most complete,
customer-tailored spa facilities.
World Cruise Industry Review picks
some of the best that are on offer. |
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Safe harbour
In the wake of the St Thomas shooting
in 2010, ports and cruise lines renewed
the debate on how to keep passengers
safe on port calls without
compromising the itinerary. Ellie
Broughton speaks to Royal Caribbean
security executive Gary Bald, Allegra
Kean-Moorehead from the Virgin
Islands Tourist Board and Tim Skinner
from MSC about safer port calls. |
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Full steam ahead
With passenger numbers expected to
rise in 2011, Joe Slattery, Holland
America, Alfredo Spadon and Neil
Palomba, MSC Cruises, and Stephanie
Farrow, Fred.Olsen, discuss their
deployment strategies.
45 Gulf of opportunity |
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Size up
Ships such as Oasis of the Seas are
changing the face of cruise shipping.
Andrea Ashfield asks Royal
Caribbean’s Juan Trescastro and
Fred.Olsen’s Matt Grimes how ports
and terminals have developed to
accommodate these big ships, while
continuing to cater for smaller vessels. |
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Grading up
Advances in technology are improving
the cruise experience for passengers
onboard and offshore, but these can
pose challenges for operators. Rebecca
Burgess explores the impact of
software upgrades with Giuseppe
Flammia of MSC Cruises and Holland
America’s Brent Davidson. |
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Juggling commodities
With multiple suppliers providing up
to 7,000 items each, procurement
managers have to keep many balls
in the air. Selwyn Parker talks to
Seabourn’s Ron Brandeberry about the
balancing act of supply and demand |
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Keep it fresh
Quality food and a wide-ranging
menu play a huge part in passenger
satisfaction. Andrea Ashfield talks to
Royal Caribbean’s Frank Weber and
Holland America’s Steve Kirsch about
the strategies their lines use to
ensure onboard food and beverages
remain innovative and exciting. |
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Room for improvement
Cruise lines are paying more attention
to in-cabin entertainment. Rod James
talks to MSC Cruises’ Christopher
Prelog and Tim Skinner about
passenger expectations and technology
as an effective marketing tool. |
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Lap of luxury
With record bookings and unparalleled
growth, Yachts of Seabourn is thriving
in a difficult operating environment.
Outgoing president and CEO Pamela
Conover tells Phin Foster why great
service and a taste of luxury will
always be in demand. |
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Art of firefighting
Rather than viewing the outbreak of a fire as a PR and safety disaster, the
cruise industry can use it as an
opportunity to make all vessels safer,
writes Selwyn Parker. |
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Clean sailing
Rates of infection have hit a tenyear
low on US cruise ships,
thanks to improved hygiene. Budd
Darr, CLIA, and Dr Art Diskin,
RCCL, discuss the war on norovirus,
the importance of reporting
outbreaks and the new Vessel
Sanitation Programme. |
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Make a clean start
Don Gregory, director of the
Exhaust Gas Cleaning Systems
Association, tells Andrea Ashfield
how lines could benefit by using
scrubbing technology in place
of cleaner fuels. |
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Emission impossible?
With environmental deadlines
looming, the cruise industry is
racing to meet clean fuel targets.
Selwyn Parker talks to Martin
Tallett, Navigistics Consulting,
and Francesco Balbi, MSC Cruises,
about how achievable these
green goals really are. |
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A clean break
By 2015, operators will change to
fuel with a sulphur content of no
more than 0.1% in emission control
areas. IBIA’s Ian Adams talks to
Andrea Ashfield about rising fuel
prices and the need to become
more environmentally friendly. |
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A greener future
Dr Hermann Klein, chairman of the
executive board of the German
Society for Maritime Technology,
talks to World Cruise Industry
Review about the environmental
issues facing the industry, and what
is being done to meet the challenge. |
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No more dirty business
Cruise operators have made
significant efforts towards improving
their environmental footprint. Andrea
Ashfield talks to Royal Caribbean’s
Jamie Sweeting and CLIA’s Michael
Crye to find out how the latest
technology is changing sewage and
ballast water treatment practices. |
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World Cruise Industry Review
2011 Vol. 1
