World Cruise Industry Review
2008 Vol. 2


     

   
 
   
Delicate Balance
Christopher Kanal talks to Carnival Corporation's Captain James Hunn, John Kaltenstein of Friends of the Earth US, and Ross A Klein of Memorial University of Newfoundland about how new regulations will affect cruise lines and how to create a greener industry. view pdf

   
Focus on Efficiency
Peter Drennan talks to Dr Zabi Bazari, ship energy services at Lloyd’s Register, about what the industry can do to improve its energy management. view pdf
   
   
Cruise Diner
With new menus changing the face of cruise cuisine, Elizabeth Choppin meets Frank Weber of
Royal Caribbean, Salah Chetbi of Silversea and
Peter Leypold of Carnival to see what's cooking.
view pdf
   
Bottle Bank
To learn how a successful wine cellar can generate excitement and revenue, Phin Foster meets Toni Neumeister of Crystal Cruises and Paul Shea of Carnival. view pdf
   
   
Forward Thinking
Costa Cruise Line president and CEO Maurice Zarmati talks to Rebecca Burgess about how the
company is on course to expand into Europe and the Middle East. view pdf
   
Big Ideas
With the new Balmoral, Fred Olsen Cruise Lines is expanding its market share, especially within the UK. Deborah Harris talks to Mike Rodwell and Nigel Lingard about the challenges of being the biggest of the independents. view pdf
   
   
Celebrity Status
Cruise ship interiors have long had a reputation for looking like Las Vegas in the 1970s; that is until Celebrity Cruises gave them a makeover, writes Jodie McLeod. view pdf
   
Dream Weaver
As Royal Caribbean continues to drip-feed details of the Oasis of the Seas, Nigel Ash speaks to architect Jan Akerblad about the challenges posed to his firm, Arkitektbyran, by the mighty Genesis concept. view pdf
   
   
Choppy Waters
With rising costs affecting the tourism industry, Rebecca Burgess talks to Carnival's Howard Frank, Royal Caribbean's John Tercek, UBS Investment Research's Robin Farley and CLIA's
Terry Dale about how cruise lines are weathering the storm. view pdf
   
OPERATIONAL MANAGEMENT
   
Oil Pressure
The rising price of oil is a major issue for cruise lines, with some announcing fuel surcharges per passenger per day. Orla O’Sullivan looks at how major cruise lines are managing fuel consumption.
view pdf
   
Raising Retention
Skills shortages and the open-border nature of the cruise sector mean it is open to staff retention problems. Lucia Cockcroft talks to Roberta Jacoby of Carnival Cruise Lines, Jeff Beattie of Holland
America, Rai Culuori of Princess Cruises and Peter James of Johnson & Wales University about how to retain staff. view pdf
     
INSTRUMENTATION AND CONTROL
   
Wave of Technology
New IT solutions help improve the passenger experience and increase onboard revenue options. Deborah Harris talks to Simon Bahad of Holland America Lines and Mary Jean Tully of The Cruise Professionals about how cruise lines are getting technical. view pdf
   
Stock Options
The daunting nature of managing a cruise line’s procurement process requires strong organisation and expert timing. Nabeela Ahmed looks at how Carnival and Royal Caribbean handle the sharp end of the market. view pdf
   
   
The Big Squeeze
When it comes to ship size, is bigger always best? Elizabeth Choppin discusses the logistical requirements for access and terminal facilities with Fincantieri’s Maurizio Cergol, Carnival Cruise Lines’ Joe Farcus, the Port of Miami’s Bill Johnson and BEA International’s Bruno Elias Ramos.
view pdf
   
Destination Expectations
Nigel Ash talks to Octavio Sanchez, manager of port operations for Crystal Cruises, who says that thorough homework is the best way to ensure a destination will fulfil passenger expectations.
view pdf
   
   
Lock Down
Since 9/11, ports have raised their security profile. Peter Drennan talks to Christel Wiman, CEO of Ports of Stockholm, and Charles Mandigo, director of fleet security at Holland America, about the challenges of creating a safe harbour.
view pdf
   
Turning Up the Volume
Phin Foster talks to International Cruise Victim ssociation founding president Kendall Carver who has been campaigning for industry accountability ever since his daughter disappeared from a Celebrity ship in 2004. view pdf
   
   
The Fun Factor
Joe Farcus has been Carnival Cruise Line's chief naval architect for over three decades. With a child-like sense of fun, he has created 30 ships, nearly ten ships in part, and has another half dozen in the making, yet the 64-year-old veteran is as passionate as ever, writes Jodie McLeod.
view pdf
   
Small is Beautiful
Eschewing the trend for mega-ships, one cruise ine is sailing against the tide and offering small, intimate luxury. With its new liner Odyssey under construction, Selwyn Parker examines how Seabourn is redefining high-end cruising.
view pdf
 


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World Cruise Industry Review
2008 Vol. 2

Environmental Issues
Food & Beverage
Interior Design
Onboard Services
Operations Management
Ports & Destinations
Safety at Sea
Shipbuilding, Maintenance & Design
   
 
       
ACO Marine sro Hyde Marine inc        
         
Appletiser SA (Pty) ltd Bunn-O-matic corporation Dometic marketing Solutions gmbH elro-Werke Ag Horena Trading Holland bv Matfer Bourgeat
 
MKN Maschinenfabrik Kurt Neubauer GmbH & Co. SAB Miller plc TORRES (Miguel Torres SA) Vina Concha Y Toro SA Vina Ventisquero Ltd  
         
         
Bolidt          
         
INSTRUMENTATION AND CONTROL

   
Agilysys JA Meeder bv MEIKO Maschinenbau GmbH & Co KG On Waves    
         
OPERATIONAL MANAGEMENT
International Shipping Partners Inc Kongsberg Maritime OW Bunker Petrogal, Petroleos de Portugal SA VEINLAND GmbH Wireless Maritime Services
           
         
Hill, Betts & nash llP          
         
Copenhagen Malmo Port Discover Dominica Authority Puerto Vallarta Rais Hassan Saadi Singapore Tourism Board Stockholm Cruise Center
           
       
The West Indian Company Ltd US Virgin Islands Department of Tourism        
         
 
Daniamant ApS Resmar Ltd Safety at Sea Ltd SM Electrics GmbH Thrane & Thrane  
         
Altro Transflor Ansaldo Sistemi industriali Spa Antti-Teollisuus Oy ASry Banco Sp zo.o Boston Ship repair llc
           
cc Jensen Drahtseilwerk gmbH, Bremerhaven DuPont nemours international S.A enSolve Biosystems inc . Harland and Wolff Heavy industries ltd Kral AG
           
Kwant Controls bv Lloyd Dynamowerke GmbH & Co. KG Lloyd Werft Bremerhaven GmbH LTH-Baas Finland Oy Mascoat Products Naval Logistics GmbH
           
 
Navalimpianti-Tecnimpianti Group PSP POLSHIP Ltd Schniewindt GmbH & Co KG Total Weidmuller Heyfra GmbH  


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