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Delicate Balance
Christopher Kanal talks to Carnival Corporation's Captain James Hunn, John Kaltenstein of Friends of the Earth US, and Ross A Klein of Memorial University of Newfoundland about how new regulations will affect cruise lines and how to create a greener industry. view pdf
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Focus on Efficiency
Peter Drennan talks to Dr Zabi Bazari, ship energy services at Lloyd’s Register, about what the industry can do to improve its energy management. view pdf |
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Cruise Diner
With new menus changing the face of cruise cuisine, Elizabeth Choppin meets Frank Weber of
Royal Caribbean, Salah Chetbi of Silversea and
Peter Leypold of Carnival to see what's cooking.
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Bottle Bank
To learn how a successful wine cellar can generate excitement and revenue, Phin Foster meets Toni Neumeister of Crystal Cruises and Paul Shea of Carnival. view pdf |
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Forward Thinking
Costa Cruise Line president and CEO Maurice Zarmati talks to Rebecca Burgess about how the
company is on course to expand into Europe and the Middle East. view pdf |
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Big Ideas
With the new Balmoral, Fred Olsen Cruise Lines is expanding its market share, especially within the UK. Deborah Harris talks to Mike Rodwell and Nigel Lingard about the challenges of being the biggest of the independents. view pdf |
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Celebrity Status
Cruise ship interiors have long had a reputation for looking like Las Vegas in the 1970s; that is until Celebrity Cruises gave them a makeover, writes Jodie McLeod. view pdf |
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Dream Weaver
As Royal Caribbean continues to drip-feed details of the Oasis of the Seas, Nigel Ash speaks to architect Jan Akerblad about the challenges posed to his firm, Arkitektbyran, by the mighty Genesis concept. view pdf |
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Choppy Waters
With rising costs affecting the tourism industry, Rebecca Burgess talks to Carnival's Howard Frank, Royal Caribbean's John Tercek, UBS Investment Research's Robin Farley and CLIA's
Terry Dale about how cruise lines are weathering the storm. view pdf |
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Oil Pressure
The rising price of oil is a major issue for cruise lines, with some announcing fuel surcharges per passenger per day. Orla O’Sullivan looks at how major cruise lines are managing fuel consumption.
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Raising Retention
Skills shortages and the open-border nature of the cruise sector mean it is open to staff retention problems. Lucia Cockcroft talks to Roberta Jacoby of Carnival Cruise Lines, Jeff Beattie of Holland
America, Rai Culuori of Princess Cruises and Peter James of Johnson & Wales University about how to retain staff. view pdf |
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Wave of Technology
New IT solutions help improve the passenger experience and increase onboard revenue options. Deborah Harris talks to Simon Bahad of Holland America Lines and Mary Jean Tully of The Cruise Professionals about how cruise lines are getting technical. view pdf |
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Stock Options
The daunting nature of managing a cruise line’s procurement process requires strong organisation and expert timing. Nabeela Ahmed looks at how Carnival and Royal Caribbean handle the sharp end of the market. view pdf |
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The Big Squeeze
When it comes to ship size, is bigger always best? Elizabeth Choppin discusses the logistical requirements for access and terminal facilities with Fincantieri’s Maurizio Cergol, Carnival Cruise Lines’ Joe Farcus, the Port of Miami’s Bill Johnson and BEA International’s Bruno Elias Ramos.
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Destination Expectations
Nigel Ash talks to Octavio Sanchez, manager of port operations for Crystal Cruises, who says that thorough homework is the best way to ensure a destination will fulfil passenger expectations.
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Lock Down
Since 9/11, ports have raised their security profile. Peter Drennan talks to Christel Wiman, CEO of Ports of Stockholm, and Charles Mandigo, director of fleet security at Holland America, about the challenges of creating a safe harbour.
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Turning Up the Volume
Phin Foster talks to International Cruise Victim ssociation founding president Kendall Carver who has been campaigning for industry accountability ever since his daughter disappeared from a Celebrity ship in 2004. view pdf |
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The Fun Factor
Joe Farcus has been Carnival Cruise Line's chief naval architect for over three decades. With a child-like sense of fun, he has created 30 ships, nearly ten ships in part, and has another half dozen in the making, yet the 64-year-old veteran is as passionate as ever, writes Jodie McLeod.
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Small is Beautiful
Eschewing the trend for mega-ships, one cruise ine is sailing against the tide and offering small, intimate luxury. With its new liner Odyssey under construction, Selwyn Parker examines how Seabourn is redefining high-end cruising.
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